Senior Lifestyle

  • Central Billing Office Manager

    Requisition ID
    Community Name
    Corporate Office
  • Overview

    Senior Lifestyle is searching for a new leader for our Central Billing Office. Located in the Chicago Corporate Office this position will lead a team of six people who manage the accounts receivable services for our 185 locations nationwide. We are looking for someone with YARDI experience who wants to manage accounts receivable for their own group of communities and a team of billers. We have a strong preference for someone who has experience in senior’s housing, but we are willing to consider candidates with multi-family experience as well.

    Essential Functions

    • Hire, train and supervise billing staff to ensure that all transaction deadlines are met and transactions are being processed timely and accurately for all communities.
    • Conduct routine staff meetings to discuss processes, concerns, deadlines, etc.
    • Oversee and streamline Billing and AR processes.
    • Bill residents for all private pay services including monthly fees, ancillaries and late fee charges.
    • Work in conjunction with all community Business Office Mangers to ensure all billable services are correctly applied to resident’s accounts.
    • Review billable rates for accurate billing for all payers. Correct misapplied rates on accounts.
    • Post payments to the correct resident’s accounts, including payer type and service period.
    • Reconcile cash deposits and applied payments daily.
    • Enter new residents to be billed to the current billing system.
    • Post all ACH payments from resident’s accounts for payment.
    • Attend all required training, in-service and staff meetings.
    • Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment and the achievement of safe working practices.
    • Maintain a positive and professional demeanor toward office workers, professional contacts and residents.
    • Adhere to all policies and procedures of Senior Lifestyle Corporation.
    • Perform all other duties as assigned.


    Level of Formal Education: Bachelor’s or Associates degree preferred

    Area of Study:  Business or Accounting preferred

    Years of Experience: 5 years of experience working with A/R and a minimum of three (3) years of experience managing at least three (3) direct reports.

    Type of Experience:  Accounts Receivable

    Special Certifications:  N/A

    Language Skills: N/A

    Technical Competencies: Yardi experience required; ability to learn new software applications

    Skills and Abilities:

    • Strong organizational skills and ability to multi-task and meet tight deadlines.
    • Data entry.
    • Excellent verbal and written communication skills.
    • Proven ability to lead a team
    • Ability to follow instructions and produce consistent deliverables timely.
    • Ability to read an AR Aging and communicate any concerns to the team.
    • Ability to learn and use various systems.
    • Ability to reconcile process flow between systems and investigate differences.

    Information Systems:

    Personal Attributes:

    • Detail oriented, highly organized, and follows instructions, analytical mind and understands how to read AR Aging reports.
    • Basic understanding of how billing, collections, and write-offs affect a company’s financial health.
    • Works well within a team and understands how to manage through a combination of accountability and consensus.


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