Senior Lifestyle

  • Dining Services Manager I

    Requisition ID
    2019-8591
    Community Name
    Sage Harbor at Baywinde
    City
    Webster
    State
    NY
  • Overview

    Position Summary:

     

    To ensure a quality dining experience by overseeing dining room staff is well trained, knowledgeable about all menus and that all dining room employees are providing a high degree of hospitality and service, in accordance with Senior Lifestyle Corporation standards. This position reports to the Dining Services Director and may be required to supervise other staff positions.

    Essential Functions

    Essential Functions:

     

    • Supervise daily operation of dining room(s), room service and convenience store.
    • Ensures room service orders are delivered timely and properly.
    • Ensures smooth and timely opening of the dining room.
    • Inspects side work to ensure completion and closes dining room.
    • Assists in producing weekly schedules with budgetary guidelines for service staff.
    • Ensures an adequate number of service employees each shift and ensures absences are covered as to not allow coverage holes.
    • Leads the training of all new dining room employees.
    • Assists service staff during mealtime as needed.
    • Conducts required training sessions, weekly/monthly/quarterly.
    • Oversees resident billing of food service charges.
    • Maintains the resident request logbook and forwards these request to the chef and Dining Services Director.
    • Is knowledgeable of all menus and descriptions.
    • Provides supervision for special functions.
    • Nurture daily interaction with residents.
    • Assists in employing appropriate loss prevention procedures.
    • Assists in hiring, training, disciplining and terminating departmental employees in accordance with Senior Lifestyle Corporation’s Human Resources policy.
    • Performs all duties in adherence to Senior Lifestyle Corporation standards.
    • Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
    • Maintains a positive and professional demeanor toward all residents, visitors and co-workers.
    • Adheres to all policies and procedures of Senior Lifestyle Corporation.
    • Performs other duties as assigned.

    Qualifications

    Qualifications/Skills/Educational Requirements:


    • Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
    • SERV-SAFE certified or equivalent
    • Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

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